Top Queries

One the top right of the website, select "Registration" under "My Account".  Fill up the form regarding "Personal Details" and "Address" and setup password for your registration.  As soon as the user registers an account with us,  Order History,  Downloads and Transactions can be reviewed after login the account. 


Yes, we do take orders over the phone.  Users can directly give us a phone call and make payment over the phone.

Payments

We provide bank transfer, credit/debit cards (Visa/Mastercard/Discover/Amex) and Paypal payment methods.

Our website use best-in-class security tools and practices to maintain a high level of security for your credit card and information.

Apply your Promotion codes during the payment. The amount of promotion will be applied to your balance.

Shipping & Order Tracking

The order can be cancelled through your account or directly contact to us through email or phone call. 

No, you don't have to. Just add products to the shopping cart and check out as guest.

Users can find if the product in stock or not from product item status.

Returns And Exchange

See the terms and conditions for details

Please refer the return policy of our company https://www.auroraprosci.com/auroraprosci-return-policy and fill up the product return first to request a RMA number. If the product were used and contaminated, they are not qualified for return.

Delivery

We ship our products worldwide, including North America, Europe, Asia counties.

We  work closely with UPS, FedEx, DHL and US
Postal shipping services, depending on the weight and distance.   We ship within the United States and across
the world. Large/Heavy Freight services are also available for large products on our store.